Frequently Asked Questions

Are ASM resources really free?

Yes. Armed Services Ministry resources are provided at no cost to members of the military community and those who serve them, thanks to the generosity of our donors.

Our goal is to make Scripture and Bible-based resources available to service members, veterans, military families, chaplains, churches, and organizations serving the military community.
Who are ASM resources for?

ASM resources are intended for the military community and those who serve them, including:

  • Military chaplains
  • VA chaplains
  • Active-duty service members
  • Reserve and National Guard members
  • Veterans
  • Military spouses and families
  • Churches serving the military community
  • Military ministries and organizations
  • Veteran-serving ministries and organizations
How do I place an order?
  1. Browse the ASM store to explore free Bible resources created for the military community.
  2. When you’re ready to order, create or sign in to your account. You’ll be asked to provide a few details about yourself or your organization for verification.
  3. Then, select the resources that best match your ministry or personal need and complete your order.
What happens after I place an order?

After you place an order, it may be reviewed, approved, processed, and shipped. Because ASM resources are provided free of charge through donor generosity, we review orders as needed to help ensure the resources are being used for their intended purpose.

You will receive order-related emails, shipping updates, or follow-up communication about your request. If our team needs more information before fulfilling your order, we may contact you.
How much does shipping cost?

Shipping is free for approved ASM store orders.
Where do you ship?

We ship throughout the United States and to overseas U.S. military installations, including APO, FPO, and DPO addresses.
How long will it take to receive my order?

Delivery times may vary based on order review, inventory, shipping location, and fulfillment timelines. All orders are sent through standard shipping, and you will receive updates when your order is processed and shipped.
Why are some items unavailable?

Some resources may become temporarily unavailable due to inventory, seasonal demand, updates, or fulfillment timing. We do our best to keep resources available as inventory allows.
Why are there quantity limits on some items?

Quantity limits help us make donor-funded resources available to as many eligible recipients as possible and manage inventory responsibly.
I’m having trouble logging in or forgot my password. What should I do?

Please try resetting your password and checking that you are using the correct email address. If you still need help, contact us at provisions@americanbible.org.
Who should I contact with questions?

For questions about orders, account access, resources, shipping, or technical issues, please contact us at:

provisions@americanbible.org

To help us respond quickly, please include:

  • Your name
  • Your email address
  • Your order number, if available
  • The name of the resource or product, if applicable
  • A brief description of your question or issue
How quickly will ASM respond?

Response times may vary based on order volume, staff availability, and the nature of your request. Our team will do our best to respond as soon as possible.